Customer Reviews
PETALS ON THE TRAIL
Local Edmonton, AB florist
Local Edmonton, AB florist
Date: Nov 22, 2022
Name:
Carol P
State/Province:BC
Very pleased with the customer service and the flowers.
Date: Nov 22, 2022
Name:
Carol P
State/Province:BC
Very happy with customer service, website experience and the flowers.
Date: Sep 20, 2022
Name:
Vera C
State/Province:AB
Not happy with my flowers not look same whats on photo what I ordered.
Date: Jun 10, 2022
Name:
Janice C
State/Province:AB
The arrangement ordered was beautiful, fresh, and affordable. Thank you.
Date: Jun 06, 2022
Name:
Val J
State/Province:AB
Beautiful flowers. Left with care on doorstep.
Date: Jun 06, 2022
Name:
Mary P
State/Province:AB
Same day delivery within a couple of hours. Recipient was delighted with the quality of the flowers
Date: Jun 02, 2022
Name:
Garry M
State/Province:AB
Flowers did not last as long as before but still beautiful. Service was great!
Date: May 28, 2022
Name:
Kelly W
State/Province:MB
Great service! Thanks again.
Date: May 24, 2022
Name:
Rebecca W
State/Province:AB
The flowers were delivered promptly, and were absolutely gorgeous. They lived for quite a long time before wilting! It was easy to order and I was super impressed
ANGIE's Reply:
Date: May 25, 2022, 11:11 am
Thanks for your glowing review!
Date: May 23, 2022
Name:
Denis W
State/Province:AB
got a phone call from them regarding my flower order. Because of the long weekend, they did not have enough flowers for the arrangement I ordered. The arrangement they substituted was as nice as the one I originally ordered. Great work by the staff there. Will go back again.
Date: May 22, 2022
Name:
Glenn J
State/Province:BC
Very good Service, Beautiful Flowers delivered on time. Thanks!!!
Angie's Reply:
Date: May 22, 2022, 11:12 am
Our Pleasure!!
Date: May 20, 2022
Name:
Catharine C
State/Province:AB
Online order wasn't processed at all the day it was ordered. So I called directly the next morning. When it was processed, it was sent to the wrong address. When it did arrive, it wasn't what was ordered. Only about half the expected florals in a completely different (much less impactful/interesting vase than shown on the order page.If I wanted a plain vase, I'd have order and spent significantly less money. I will admit they were polite on the phone and offered to add a box of chocolates, unfortunately it didn't make up for the wrong vase and lesser arrangement Not worth it :(
Date: May 19, 2022
Name:
Melissa S
State/Province:AB
On time delivery with great quality flowers.
Date: May 18, 2022
Name:
Susan B
State/Province:ON
Thank you for the gorgeous arrangement
that you created for our daughter! the bright colours and artistic arrangement were excellent.
Keep up the good work!
Date: May 16, 2022
Name:
Verlyn W
State/Province:AB
The bouquet is very lovely, but the roses are not lasting as long as the last bouquet I had from them.
Date: May 11, 2022
Name:
Lillian M
State/Province:AB
The bouquet is gorgeous and looks as beautiful today as when it arrived 4 days ago.
Date: May 10, 2022
Name:
Lisa T
State/Province:AB
Flowers are beautifully done
Date: May 09, 2022
Name:
Christopher C
State/Province:AB
Followed my instructions exactly, delivered same-day and the bouquet was beautiful! Very satisfied and will recommend
Date: May 09, 2022
Name:
Yvonne C
State/Province:AB
the lilies have already fallen, the roses are beautiful
Date: May 04, 2022
Name:
CHARLENE H
State/Province:AB
Beautiful flowers and was delivered when promised.
angie's Reply:
Date: May 04, 2022, 1:15 pm
Thanks for taking the time to review our service!
Date: Apr 25, 2022
Name:
Sandra L
State/Province:AB
While I have always been happy in the past and understand arrangements will not always look like they do in the pictures, I was a bit disappointed this time. Someone ordered the same arrangement from another flower shop and it looked just like the picture whereas the one I ordered did not. The arrangement was very traditional instead of looking sculptural. Everyone commented on the other one and this one not at all. It was still pretty, just not what I expected.
Date: Apr 25, 2022
Name:
Judy L
State/Province:AB
Easy,beautiful and recieved in good time in great shape. Thank you!
Date: Apr 24, 2022
Name:
Margaret B
State/Province:AB
The bouquet was gorgeous and lasted much longer than other bouquets. The recipients and purchaser are delighted with your service and product.
Date: Apr 22, 2022
Name:
Nancy S
State/Province:AB
Absolutely beautiful! Thanks for the delivery in the middle of the snowstorm
Date: Apr 22, 2022
Name:
P D
State/Province:BC
There was a problem with payment even though online it said it went though. They said they called but I never received any calls or voicemail. Their email looked like spam so it never got delivered and I felt super bad as it was a surprise delivery for my mom on her birthday. Customer service could use work.
Date: Apr 19, 2022
Name:
Anastasia P
State/Province:AB
I ordered a bouquet of flowers for my mother for her birthday and she loved them. They were beautifully selected and arranged and delivered on time with no stress.
It was a fantastic experience
Angie's Reply:
Date: Apr 19, 2022, 11:40 am
Wonderful to hear your mom loved the flowers and that we made the whole experience a stress free one for you.
Cheers
Angie
Date: Apr 06, 2022
Name:
Linda K
State/Province:AB
Great service. Fresh products. Awesome florist. So glad I found you.
Angie's Reply:
Date: Apr 06, 2022, 5:01 pm
So glad you found us too!!
Date: Mar 18, 2022
Name:
Dawn G
State/Province:AB
Service and flowers fantastic
Date: Mar 16, 2022
Name:
Diane V
State/Province:AB
Easy to order and I was told the flowers were absolutely beautiful. Very Happy!
Date: Mar 14, 2022
Name:
Amy B
State/Province:AB
Excellent flowers and good delivery
Date: Mar 11, 2022
Name:
Ryan D
State/Province:AB
Amazing value and service! Y’all will be my go-to for future purchases.
Date: Mar 07, 2022
Name:
Arlene S
State/Province:AB
The floral arrangement was absolutely gorgeous and the service was wonderful.
Date: Mar 01, 2022
Name:
peter b
State/Province:AB
This is and will be my go to florist in Edmonton..Angie is the best!!
Date: Feb 28, 2022
Name:
Christian b
State/Province:IL
The service was fantastic and customer support was nice and understanding. Minus the typo on the company's part it was 10/10
Angie's Reply:
Date: Feb 28, 2022, 10:51 am
So sorry about the incorrect spelling. Cheers Angie
Date: Feb 28, 2022
Name:
Buddy A
State/Province:ON
I live out of province and was quick easy and a beautiful arrangement was delivered..was a great experience
Date: Feb 28, 2022
Name:
Kyle L
State/Province:AB
Very good service
Date: Feb 28, 2022
Name:
Joseph L
State/Province:AB
Prompt service great healthy long lasting cut flowers.
Date: Feb 18, 2022
Name:
Willie S
State/Province:AB
Although the flower arrangement I ordered was not ready by the time I was going to pick up and had to come back... the good customer service and the nice and caring attitude of the people working here more than made up for the inconvenience. Will highly recommend you buy your flowers here!
Date: Feb 15, 2022
Name:
Corinna G
State/Province:AB
The arrangement was beautiful. The person who received it was very grateful. Thank you so much
Date: Feb 14, 2022
Name:
Karen B
State/Province:AB
Karen loved the flowers great job again
Date: Feb 03, 2022
Name:
Viorica L
State/Province:ON
The delivered flowers did not meet expectations in relation to size and fullness of the bouquet and price.
Date: Feb 03, 2022
Name:
Nicole S
State/Province:AB
The arrangement was beautiful.
Date: Jan 28, 2022
Name:
ANDREA H
State/Province:AB
Easy to order with same day delivery!
Date: Jan 10, 2022
Name:
Denise E
State/Province:CA
Great, quick delivery of a beautiful bouquet to brighten my Mom’s day after the passing of her brother. You made her smile on this difficult day. Thank you!,
Date: Jan 04, 2022
Name:
Linda K
State/Province:AB
Thank You all at Petals.
Great Service. Fresh flowers and awesome arrangement choices. I am out of town. So glad I found you.
Date: Dec 29, 2021
Name:
Catherine S
State/Province:AZ
Your website was easy to navigate but more amazing was the beautiful arrangement that you delivered to my sister in law. It was beyond expectations! Thank you.
Angie's Reply:
Date: Dec 29, 2021, 9:51 am
We appreciate you taking the time to let others know about us!
Thanks. I am so glad the flowers were perfect for your occasion!
Cheers
Angie
Date: Dec 24, 2021
Name:
Andrea S
State/Province:AB
Last minute Grinch tree for family that is isolating was even better than in the online picture. I so appreciate the Christmas Eve delivery, it made a huge difference for two people today!
Angie's Reply:
Date: Dec 25, 2021, 12:26 pm
We gave you ALL the leftover goodies! Merry Christmas
Date: Dec 05, 2021
Name:
Yvonne C
State/Province:AB
beautiful flowers, they were delivered a week ago and still look fresh!!
Date: Dec 05, 2021
Name:
Gil C
State/Province:AB
Again..SPECTACULAR arrangement of roses !!! Truly my GO TO place for special occasions
Date: Nov 05, 2021
Name:
Catherine S
State/Province:AB
Service is excellent and the floral arrangement was beautiful. Thank you for your expertise. It meant a lot to my family who were suffering the death of a loved one. I highly recommend your business.
Date: Oct 29, 2021
Name:
Kevin Z
State/Province:AB
Fast, efficient service!
Date: Oct 16, 2021
Name:
Paul W
State/Province:BC
Petals on the Trail were great. Made a great bouquet, delivered in a small time slot. I'm happy with them!
Angie's Reply:
Date: Oct 18, 2021, 11:43 am
Glad we could help! Cheers
Date: Oct 04, 2021
Name:
Laura W
State/Province:AB
Amazing - absolutely stunning bouquets. Have ordered from here a couple of times now, and they always do an incredible job. Substitutions were required, and the result was even better than anticipated, while working within our guidelines.
Will definitely order from here again!
Thank you!
Date: Sep 27, 2021
Name:
HARRIS W
State/Province:AB
Thank you!
Date: Sep 25, 2021
Name:
Cathryn F
State/Province:AB
always buy from you have never had a bad product delivered. my sister in law has pulled out 1 rose the rest of the arrangement still looks great
Date: Sep 23, 2021
Name:
Helen M
State/Province:AB
This bouquet is beautiful. They small awesome. Will definately order from here.
Date: Sep 19, 2021
Name:
Sandra L
State/Province:AB
Beautiful bouquet and perfect for the occasion.
Date: Sep 14, 2021
Name:
Kendra M
State/Province:AB
The bouquet wasn’t as full as expected. I requested the fuller bouquet. When the recipient sent a picture I wasn’t impressed with the quality.
Date: Aug 18, 2021
Name:
Karen B
State/Province:AB
Great job done on the arrangement
Date: Aug 10, 2021
Name:
Taryn L
State/Province:AB
I have been using these florists for a few months now and they never disappoint! Fast delivery, great customer service and more importantly, very beautiful arrangements. Will be a regular customer for awhile
Angie's Reply:
Date: Aug 10, 2021, 1:22 pm
Thanks for your continued support!
Date: Jul 12, 2021
Name:
Dan C
State/Province:AB
Hi Angie,
We had a fantastic time at your place 2 weeks back. Very cool scene you have going on. We were at the Commercial On Sat and saw you outside as we were parking but couldn't find you when we got inside. We just wanted to thank you again for such an incredible afternoon. Please let us know when you have your next gig at your place as we would love to come.
Date: Jun 30, 2021
Name:
Susan D
State/Province:AB
Angie the owner is very welcoming . On this occasion I had ordered tickets to an event related to a music event she hosted . She invited me right into to her work area and chatted . I had previously ordered flowers for a friend in the hospital and she delivered them herself. The bouquet was very colourful and was the one I had ordered and my friend was very pleased with it.
Date: Jun 18, 2021
Name:
Sandra O
State/Province:ON
I would call back to this florist in a minute if I ever need flowers again for a family member or friend in Edmonton.
Date: Jun 11, 2021
Name:
Renee S
State/Province:AB
Lovely bouquet. My daughter was thrilled.
Date: Jun 09, 2021
Name:
Trudy H
State/Province:ON
I ordered an arrangement to be sent to my Aunt on the passing away of our Uncle. They arrived on the day I requested. My Aunt sent me a pic of them and they are beautiful. She loves them. Thank you Petals On The Trail
Date: Jun 06, 2021
Name:
Denis B
State/Province:AL
Great flower arrangements. Freindly staff and a locally based family business.
Date: Jun 04, 2021
Name:
Kassia B
State/Province:AB
Petals on the Trail delivered a gorgeous custom arrangement. Their work is truly beautiful. Thank you!
Date: May 28, 2021
Name:
Brad C
State/Province:AB
excellent
Date: May 24, 2021
Name:
Keith B
State/Province:AB
Amazing flowers and super nice person when dropping them off
Date: May 24, 2021
Name:
Kathryn B
State/Province:ON
Fantastic service. Went above and beyond. Thank you very much!
Date: May 21, 2021
Name:
Catherine F
State/Province:AB
Beautiful bouquet, long lasting and a lovely mother’s day gift.
Date: May 13, 2021
Name:
Bonnie M
State/Province:AB
An amazing bouquet of white lilies. On arrival they were tight buds, but are all opening beautifully. Thank you.
Date: May 10, 2021
Name:
Keith B
State/Province:AB
Such amazing pick of flowers, again thanks soo much
Date: May 10, 2021
Name:
Rowan Z
State/Province:AB
Incredible service! Very kind and prompt, and beautiful product!
Date: May 09, 2021
Name:
Alison O
State/Province:AB
One of the types of flowers in the Mother's Day bouquet I ordered were wilted when they were delivered.
Angie's Reply:
Date: May 10, 2021, 10:17 am
I am very sorry that your floral gift was less than perfect on arrival. If you care to call our shop we would be happy to replace the wilted bloom. Angie
Alison's Reply:
Date: May 10, 2021, 3:54 pm
Thank you, I imagine they might have gotten cold during delivery since it was a busy day. I'll definitely try you again in the future.
Angie's Reply:
Date: May 10, 2021, 4:01 pm
Thank you for your kind understanding
Date: May 08, 2021
Name:
Troy W
State/Province:AB
We’re never disappointed! Excellent service and beautiful product.
Date: May 08, 2021
Name:
Renee S
State/Province:AB
My grandson called at 9 a.m. asking if I could help send flowers to his mom for her birthday. Any place I checked couldn't deliver same day. Then I found your website and luckily same day delivery was available. I ordered the sweetest bouquet that was so perfect for my daughter-in-law, it was delivered before she got home from work. The flowers were lovely, she was thrilled.
Date: May 08, 2021
Name:
Janet w
State/Province:MI
very helpful and exactly what we hoped for. thank you!
Anfie's Reply:
Date: May 10, 2021, 10:21 am
Thanks for taking the time to let others know of you experience. I wonder why, if you were happy with the service and product you entered 2 star rating. If there is something that needs improvement please let us know. Cheers Angie
Date: May 05, 2021
Name:
Daphne D
State/Province:AB
Purchased for Sweet 16 birthday. It was lovely.
Date: May 04, 2021
Name:
Teresa G
State/Province:IT
always great! My go-to florist!!!
Angie's Reply:
Date: May 04, 2021, 11:11 am
Thanks for your continued support of my small business!
Date: Apr 27, 2021
Name:
Dianne R
State/Province:AB
The flower arrangement was bright and cheerful--perfect for a friend home from the hospital!
Date: Apr 27, 2021
Name:
Debbie C
State/Province:AB
Great service....you did a wonderful job on the floral cake...outstanding and my sister-in-law was absolutely taken by surprise when you delivered this beautiful arrangement to her. I will order from you again and telling family and friends about Petals on the Trail...keep up the great work!
Date: Apr 21, 2021
Name:
Kathryn P
State/Province:AB
I would have loved to see a photo of the bouquet I sent. Also, my greeting got cut off and it got changed. The greeting said it was from Karen. My name is Kathryn.
Angie's Reply:
Date: Apr 21, 2021, 1:25 pm
I do not recall you asking for a photo of the flowers Kathryne. But if you did its possible we missed it. Also I spoke to the recipient regarding the card message. I explained to them how sorry I was for the error. I am working with a broken wrist and my writing isn't as it should be. My staffer may have misread my writing.
Date: Apr 17, 2021
Name:
Tracey D
State/Province:ON
TOTAL SCAM!!!
YOU DO NOT GET WHAT YOU PAY FOR. THE PICTURES DO NOT MATCH WHAT YOU RECIEVE AT ALL. CUSTOMER SERVICE IS THE WORST, THEY DONT CARE IF YOU ARE UNHAPPY WITH WHAT YOU RECEIVE. THEY SCAME YOU OF YOUR MONEY AND GIVE YOU LESS THANK YOU PAY FOR. I DO NOT RECOMMEND THEM AT ALL. YOU'RE BETTER OFF PICKING FLOWERS FROM YOUR OWN GARDEN:)
Angie's Reply:
Date: Apr 17, 2021, 10:29 am
I take customer service very. BUT will not be bullied by clients. All orders are sent out to value and as similar as possible. Assorted flowers and containers mean exactly that.
Date: Apr 16, 2021
Name:
Diane R
State/Province:AB
Thank you , you guys did a amazing job putting a beautiful bouquet of flowers, which gave my dear friend a well deserved smile as she goes through this hard times .
angie's Reply:
Date: Apr 16, 2021, 11:08 am
We are all in this together.Thank you for shining a light on a friend and making this world tat much brighter.
Date: Apr 16, 2021
Name:
Felicia R
State/Province:AZ
Nothing what I expected. Very disappointed in the customer service. Flowers were not even close to picture, nor was it arranged anything like it. Sent suppose birthday flowers to a family member, they didn't even send the correct balloon. Such a waste of $75 and definitely the worst experience ever , especially placing an order from another province. Do not recommend:)
Angie's Reply:
Date: Apr 16, 2021, 4:59 pm
I am sorry you did not read the description of the arrangement.
It reads ASSORTED BOXES ASSORTED FLOWERS,Since you have already given me one star for bad service I will say exactly what was said to you.Let my clientele. Decide for themselves.
Felicia's Reply:
Date: Apr 18, 2021, 9:46 am
The flowers you chose were not even as close to the box in the picture, and the colour scheme was off as well. Maybe you should re write your description and not scam people :). Maybe try to not be such a bitch as well.
Angie's Reply:
Date: Apr 21, 2021, 1:26 pm
Takes one to know one( bitch that is)
Angie's Reply:
Date: Apr 21, 2021, 1:39 pm
BIRTHDAY PRESENT
HOT PINK,ORANGE AND GREEN ASSORTED FLOWERS/BOXES
Shown at $50.00 This is the copy from beside the picture you ordered describing the arrangement
Date: Apr 15, 2021
Name:
TANIA S
State/Province:AB
My neighbor was thrilled with the arrangement and even more thrilled that it looked beautiful a week later! Thanks so much!
Date: Apr 14, 2021
Name:
Beverley M
State/Province:BC
I ordered flowers for my friend living in Edmonton. The order process was straight-forward online. I appreciated the email stating when the flowers were delivered. My friend informed me the bouquet was lovely; bright and colourful. I felt the price was reasonable and delivery was same day. She also stated it was a contact free delivery. Thank-you for the great service.
Angie's Reply:
Date: Apr 14, 2021, 12:27 pm
Our pleasure
Thanks for taking the time to let others know of your experience.
Date: Apr 07, 2021
Name:
Morris M
State/Province:AB
Flowers ordered for us by our neighjbour was beautiful. Excellent delivery; friendly person, and very lovely and with a very diversified flower arrangement. One of the most beautiful, colourful and varied we have received. 5 star!
Date: Apr 05, 2021
Name:
Robyn M
State/Province:BC
Ordered some last minute flowers, unfortunately they were sent with no card (which I'm unsure of how that happens as that is generally where the recipient address is) and were boxed in a way that the arrangement became undone when my grandma tried to take it out.
Will try elsewhere next time.
Date: Apr 02, 2021
Name:
Donna D
State/Province:AB
Very disappointed with the $95 bouquet that was for a birthday. the picture looked wonderful, there was hardly any flowers in the one we picked up. Not at all what was expected!
Date: Mar 29, 2021
Name:
Pat D
State/Province:AB
The flowers I received for my birthday were absolutely Amazing! They were so beautiful they made me cry.
Date: Mar 21, 2021
Name:
Robin D
State/Province:AB
Good product. The service was quick and accomodating
Date: Mar 16, 2021
Name:
Lorie C
State/Province:AB
Angie and her team always do a lovely job, I trusted them with my daughters wedding 2 years ago and continue to trust them with special occasions now
Date: Mar 10, 2021
Name:
Brianna D
State/Province:BC
You guys were awesome! I needed to get a birthday bouquet sent to my best friend and I didn’t remember to order it until the night before. You made an absolutely beautiful bouquet that matched my request perfectly!! She loved it and I was super happy with the service!! Will definitely buy from you again!! Thanks!
Date: Mar 08, 2021
Name:
Troy T
State/Province:AB
Great local business with excellent service
Date: Mar 03, 2021
Name:
Charlotte B
State/Province:AB
Beautiful arrangement for my mum’s birthday. I loved the variety of flowers in the bouquet.
Date: Mar 02, 2021
Name:
Delilah W
State/Province:AB
Great store and other things as well. Found a nice Birthday gift for my daughter.
Date: Mar 02, 2021
Name:
Yazid H
State/Province:AB
The only reason that I'm deducting a star from the otherwise beautiful bouquet is that I received a note on the day that the flowers were supposed to be delivered that they did despite the fact that the courier couldn't deliver them which meant that I went roaming around the streets to find the order to no avail. However, the shop called us the next day (on their holiday) and sent us a replacement and for that we were very thankful
Date: Feb 28, 2021
Name:
Gil C
State/Province:AB
Outstanding product. They never disappoint.
Date: Feb 26, 2021
Name:
starr d
State/Province:AB
Loved the design of the arrangement. Rather disappointed that some flowers did not appear as fresh as I would have thought. Lilies were all open but one & are already losing petals. As well gerbera daisies. One has already fully wilted & was removed this morning. A bit surprised after reading the reviews on the shop.
Date: Feb 23, 2021
Name:
Steven S
State/Province:AB
Another amazing job you guys did for the floral arrangement I ordered for my wife. The flowers pop and the quality is top notch. Ordering online is so simple and easy too!
Date: Feb 20, 2021
Name:
Kathy C
State/Province:AB
Promo service
Date: Feb 17, 2021
Name:
Michelle L
State/Province:AB
I was not pleased with this order for a couple reasons. First, one of my rides was broken and second when I called the store to look for an ETA on the delivery the lady that answered the phone was very rude
Angie's Reply:
Date: Feb 17, 2021, 12:18 pm
We are very sorry for the broken ride(rose?)Had you called us we would have had the flowers replaced.All our orders left here beautiful and must have been damaged in transit.
I am not sure who answered the phone as we had temps in for the Valentines day rush, I can only send my regrets that they were unable to give you an ETA,and that her response was less than pleasant. We use a delivery service and they do not give us ETA info.
Date: Feb 17, 2021
Name:
Rhonda B
State/Province:AB
Easy to order on line, delivery on time, flowers were lovely.
Date: Feb 16, 2021
Name:
Denis B
State/Province:AB
Flower arrange was perfect. GF was very impressed with the way the different colors stood out. Will be back again.
Date: Feb 14, 2021
Name:
Kurt S
State/Province:AB
Fantastic as always. I only get flowers from petals on the trail. Great service and great people.
Date: Feb 13, 2021
Name:
Darin R
State/Province:AB
Been get my flowers for the wife , for years 10+ Never disappointed, u won’t be either..
Date: Feb 12, 2021
Name:
Ashley T
State/Province:AB
The flowers were absolutely beautiful. Exactly as shown or almost better! The website is easy to navigate and the customer service when calling into the location is top notch.
Date: Feb 10, 2021
Name:
Nadine B
State/Province:AB
Great website and easy to schedule. Good prices.
Date: Feb 06, 2021
Name:
Heather K
State/Province:AB
Easy options to order online, everything was delivered perfectly. Thank you!
Date: Jan 30, 2021
Name:
Judith k
State/Province:AB
Same day delivery and flowers were beautiful, fresh, and have lasted. Will definitely order from here again.
Date: Jan 29, 2021
Name:
Ashley T
State/Province:AB
The flowers delivered were absolutely stunning. Beyond my expectations. Amazing service.
Date: Jan 27, 2021
Name:
Catherine H
State/Province:AB
Great service! My mom adored the flowers she got for her birthday.
Date: Jan 27, 2021
Name:
Denise C
State/Province:AB
Sooo happy with service AND the bouquet!!! Especially as this was ordered from Calgary. Bouquet was delivered in time, card wording was exactly as requested. Will definitely use again!!
Date: Jan 23, 2021
Name:
Elizabeth P
State/Province:AB
Very happy with the beautiful arrangement and it was delivered as scheduled.
Date: Jan 22, 2021
Name:
Greg M
State/Province:MB
The wrong card was sent. My sister was not as upset as I would think the people that got the birthday card rather than the condolences card.
Date: Jan 21, 2021
Name:
Melanie W
State/Province:AB
Nice arrangement but there was no card/message with the flower delivery
Date: Jan 16, 2021
Name:
Vi E
State/Province:AB
I was looking for flowers to be delivered to Park Memorial and chose Petals on the Trail.
"Petals on the Trail" did not just do a good job, numerous times it was mentioned to me that the flowers were "OUTSTANDING!" The flowers were fresh, beautifully arranged, delivered on time, and reasonally priced. I will definitely be ordering from Petals on the Trail again. Thank you so very much Angie for your compassion and
excellent work.
Date: Jan 14, 2021
Name:
Kathryn F
State/Province:AB
Flowers lasted very well.
Date: Jan 06, 2021
Name:
Mrs Diana D
State/Province:AB
Shopping on Line was easily done and the recipient was very pleased with the arrangement.They have lasted very well. Delivery was on time despite it being a very busy time for you. Thankyou for a job well done!
Date: Jan 05, 2021
Name:
HARRIS A
State/Province:AB
Receipent said they were beautiful flowers. Quality, look and freshness of the flowers are really important. Will order here again. Thank you!
Date: Dec 26, 2020
Name:
Jennifer W
State/Province:AB
Went out of their way to help out when an error turned up in the delivery address. The arrangement was lovely
Date: Dec 18, 2020
Name:
Monica B
State/Province:BC
beautiful arrangement arrived right on time and made my Mom a very happy woman.
Date: Dec 16, 2020
Name:
BRENDA M
State/Province:AB
Fantastic experience, beautiful flowers. Thank you!
Date: Nov 25, 2020
Name:
Brenda M
State/Province:AB
Beautiful arrangement delivered from my online order. Chose Petals on the Trail based on a good friend's referral. Will definitely order from here again!
Date: Nov 19, 2020
Name:
Marc O
State/Province:AB
I was late ordering flowers for my sisters birthday, I ordered them late this morning and they were delivered in the afternoon. Amazing service.
Date: Nov 14, 2020
Name:
Kathleen S
State/Province:AB
I can only give a 4 star since I didn't see them other than a picture but they did look very nice. I ordered on line and everything went smooth and were delivered just as I had requested. I would use them again.
Date: Nov 05, 2020
Name:
Debbie C
State/Province:AB
Beautiful bouquet, fast delivery!
Angie's Reply:
Date: Nov 06, 2020, 9:43 am
Thanks for taking the time to let others know of your experience!
Date: Oct 14, 2020
Name:
Deb S
State/Province:AB
Beautiful, fresh flowers arrived when requested! After several orders thru Petals on the Trail, I am always confident in all aspects of their service!!!
Angie's Reply:
Date: Oct 14, 2020, 11:13 am
Thanks so much for your continued patronage!
Date: Oct 12, 2020
Name:
Trish S
State/Province:AB
Quick delivery, beautiful flowers
Date: Oct 01, 2020
Name:
Deb S
State/Province:AB
A beautiful bouquet, delivered promptly for great value...what more could you ask for! Thank you Petals on the Trail!
Date: Sep 17, 2020
Name:
Mr and Mrs Elmer and Gloria Skrukwa s
State/Province:AB
All flowers in beautiful full bloom!
Date: Sep 17, 2020
Name:
Ruth P
State/Province:AB
Thank you for fast delivery.
Date: Sep 16, 2020
Name:
Christopher S
State/Province:AB
Simple and efficient online ordering. Recipient was very happy with the arrangement, especially the purple Rose, which was very unique.
Date: Sep 01, 2020
Name:
Jeff J
State/Province:ON
I ordered an arrangement online and had it delivered the same day, with only a half day turnaround. I was very impressed with the hand written card and arrangement. Also pleased -- the recipient! Thanks!
Date: Aug 21, 2020
Name:
Jacqueline C
State/Province:BC
Beautiful flowers And delivery was on time. Thank you!
Date: Aug 17, 2020
Name:
Gillian H
State/Province:AB
Beautiful flowers that stayed fresh a couple weeks :)
Date: Aug 17, 2020
Name:
Gillian H
State/Province:AB
Beautiful arrangement that lasted a couple weeks.
Date: Aug 03, 2020
Name:
Ruth W
State/Province:AB
Fantastic. The arrangement was beautiful and my friend was very impressed. Delivery was perfect.
Date: Aug 03, 2020
Name:
Jill H
State/Province:AB
Was to have flowers delivered today but they never arrived. Email confirmed delivery would be today. Called to hear answering machine say they are closed today. So my 85 mother who lives alone got no flowers for her birthday. If they were going to be closed an email or phone call would’ve been appropriate so we could order elsewhere.
Date: Jul 28, 2020
Name:
Audrey k
State/Province:AB
Flowers looked nothing like what was ordered.
Date: Jul 28, 2020
Name:
Alvaro M
State/Province:AB
Flowers where delivered late at around 4:00pm, it looked like they sat in the delivery car all day and when opened they where sweating and flowers where dying from heat, not a happy Guy
Date: Jul 23, 2020
Name:
Gerald T
State/Province:AB
Easy to order. Friendly service
Date: Jul 23, 2020
Name:
Kaitlyn C
State/Province:AB
The flowers were beautiful but they were delivered to the wrong address. When I told this to a lady who claimed to have delivered them herself, she insisted they were delivered correctly. If it wasn't for the neighbors calling the recipient, he would have never received the bouquet. I am very disappointed and she was not kind about it when I explained the situation. Someone should not have to go to their neighbors to receive their sympathy flowers.
Date: Jul 14, 2020
Name:
Joy C
State/Province:BC
Great service and wonderful flower arrangement. Would use again.
Date: Jul 10, 2020
Name:
Rose H
State/Province:AB
Thanks for the wonderful worry-free service!
Date: Jul 08, 2020
Name:
Dris G
State/Province:AB
Angie will never fail your request. Beautiful arrangement she made. Thank you again! I will order another in the future
Date: Jul 02, 2020
Name:
Elizabeth W
State/Province:AB
Great customer service. Flowers lasted 2 weeks. Flowers were delivered within hours of placing order.
Date: Jul 02, 2020
Name:
janice M
State/Province:BC
angie u are wonderful person I thk u I normally hate using my cc online
Date: Jun 26, 2020
Name:
Jason C
State/Province:AB
Super friendly and went above and beyond to help me.
Date: Jun 15, 2020
Name:
Sandra B
State/Province:AB
Beautiful arrangement for a very special occasion. Flowers Speak More Than a Thousand Words. Thank you
Date: Jun 14, 2020
Name:
Alex B
State/Province:AB
Such a beautiful surprise!
Date: May 27, 2020
Name:
Kimberly S
State/Province:AB
Thank you so much for the delivery of my order to my daughter. As always, you guys rock!!
Date: May 27, 2020
Name:
sherry P
State/Province:AB
Their services are excellent. My daughter was super happy. Thank You so much..
Date: May 26, 2020
Name:
Esha H
State/Province:AB
The birthday cake arrangement was so beautiful. It made for a very elegant centerpiece. I will definitely get this arrangement again.
Date: May 24, 2020
Name:
Stephen K
State/Province:AB
You didn’t even deliver, just horrible. Called day of and wouldn’t give an update. Would never recommend to anybody.
Angie's Reply:
Date: May 25, 2020, 8:16 am
We regret that your floral gift was not sent out. Unfortunately our system failed to print your order.During the busiest hours of the day we did not have the manpower to continue servicing other clients and troubleshoot client querys(of which we get many)due to the distancing requirements.
Date: May 23, 2020
Name:
Gil C
State/Province:AB
Absolutely FABULOUS
Date: May 23, 2020
Name:
Mary jo G
State/Province:AB
Such a beautifully arranged bouquet. Lots of mini roses and a few larger white roses. Very colorful and full bouquet.
Date: May 22, 2020
Name:
Gabrielle B
State/Province:AB
These flowers were stunning and I am so grateful that you were able to accommodate my need for a physically distanced pickup. You're the best!
Date: May 21, 2020
Name:
Ruth W
State/Province:AB
Flowers were beautiful and so happy with what was sent. Petals on Trail always do such stunning work for the most reasonable prices.
Angie's Reply:
Date: May 21, 2020, 10:12 am
Thanks for your continued support!!
Date: May 20, 2020
Name:
Carol P
State/Province:BC
Thank you for brightening my mothers day with beautiful flowers. She loved the arrangement and enjoyed them for a long time!
Date: May 13, 2020
Name:
Louise R
State/Province:AB
Mom loved them. Thanks!
Date: May 12, 2020
Name:
Yvonne C
State/Province:AB
good arrangement and delivered promptly
Date: May 11, 2020
Name:
Brian S
State/Province:AB
Placed an order for delivery the day before Mother's Day, when everyone else in the city was either sold out or not taking new delivery orders. Delivery came during dinner, it meant the world to my mom on this day when we could not visit. I'm sure you were busy all day filling orders, I appreciate you working well into the evening to make sure my mom's day was made.
Date: May 11, 2020
Name:
Firas K
State/Province:BC
Sent to someone in a different province and was delivered in time.
Date: May 11, 2020
Name:
Caitlyn S
State/Province:AB
Placed an order for delivery, It was super easy and the service was great; and it was all done in a couple hours.
Date: May 07, 2020
Name:
Carol P
State/Province:BC
My mom received your beautiful Mother's Day arrangement. She loved the bright colours and way it was arranged. She always loved caring for the flowers in her garden so was very grateful for the care you took in putting it together and the delivery. Thank you for making my 97 year old's mom day!
Date: May 04, 2020
Name:
Janet B
State/Province:AB
Very lovely arrangement. Spring flowers, baby roses and baby mums. Just delightful.
Date: May 02, 2020
Name:
Angela H
State/Province:BC
Love this “cake” - delivered on time and looked just as beautiful as the picture
Date: May 01, 2020
Name:
Leah M
State/Province:AB
This transaction was A LOT better than the one I had in December. The one in December I was charged twice for it and it never got resolved.
This time around it was excellent service, delivery and the arrangement was beautiful. The person that received the flowers absolutely loved them. Thank you!!!
Date: Apr 30, 2020
Name:
Carrie H
State/Province:AB
Thank for the fast delivery and the beautiful bouquet our boss said she got.
Date: Apr 27, 2020
Name:
Hailey P
State/Province:AB
Satisfied with quality of flowers for the price, not as expensive as other flower shops.
Date: Apr 24, 2020
Name:
Natalie B
State/Province:AB
The flowers I ordered were unavailable. Correspondence was abrupt and I felt more like a hindrance than a customer. Prefer to support local but next time I will be going elsewhere.
Angie's Reply:
Date: Apr 24, 2020, 10:46 am
We try to accommodate orders but the current crisis has supply chains interrupted and accessibility low. This creates a stressful working environment. Perhaps what you heard was my frustration with the Covid 19 situation. No client is a hindrance. It's unfortunate you felt as one.
Date: Apr 22, 2020
Name:
Bonnie H
State/Province:AB
My friend received her birthday flowers in BC on her birthday. She loved them. Thanks for the great job Angie.
Date: Apr 12, 2020
Name:
Brian H
State/Province:AB
Beautiful flowers that lasted almost two weeks. Thank you!
Date: Apr 10, 2020
Name:
Brian H
State/Province:AB
Vry efficient online process
Date: Mar 14, 2020
Name:
Anita A
State/Province:AB
Everything was correct and delivered on the day chosen.
Date: Mar 02, 2020
Name:
Terra M
State/Province:AB
The roses looked beautiful and fresh when they arrived. thank you for another amazing bouquet.
Date: Mar 02, 2020
Name:
Nicolas P
State/Province:AB
-Easy online process
-Competitive price
-Respected delivery time
-Lasting product
Date: Feb 28, 2020
Name:
Gil C
State/Province:AB
The RED on the roses were so IMPRESSIVE this year. Excellent product !
Date: Feb 15, 2020
Name:
Delaney H
State/Province:AB
Ordered a bouquet of flowers the night before Valentine's Day and they were still delivered quickly and looked absolutely lovely!
Date: Feb 14, 2020
Name:
Robin C
State/Province:AB
Angie is a doll when she works her magic
Date: Feb 07, 2020
Name:
Lucy N
State/Province:AB
Called 10 miniutes to close for next day delivery, explained about a loss. Can you please help? I said do whatever, Do your magic. Poof!!!! Wow! Thanks! Those flowers were perfect! Thank you! You are an artist!
Date: Feb 01, 2020
Name:
Kim B
State/Province:ON
Great service!!
Angie's Reply:
Date: Feb 03, 2020, 11:22 am
Thanks so much for taking the time out to let others know about your experience!
Date: Jan 27, 2020
Name:
Rhonda B
State/Province:AB
We ordered flowers for my Mom’s Celebration of Life. It was during that cold spell of -35 weather. We ordered Hot and Spicy colours because they were warm and comforting. We chose 3 if the bowl arrangement and one larger arrangement. They were all very lovely! Delivery was on time and the flowered were wrapped well for the weather. The flowers lasted well into the second week. Service was excellent!
Date: Jan 20, 2020
Name:
Kaitlin B
State/Province:AB
Super happy with how the bouquet turned out, purchased some flowers for a pick me up for my grandmother. The flowers were good quality and the most affordable that found during my search. Happy to support a little local shop that provides quality items.
Angie's Reply:
Date: Jan 20, 2020, 4:08 pm
Thanks Kaitlin for taking the time to review our shop!
And THANKS for shopping local!
Date: Jan 14, 2020
Name:
Tyrrell Y
State/Province:AB
The service was great this was actually the first time I ever had flowers delivered I usually go get them myself but I was busy and they were beautiful my wife loved them. I would order again from here
Date: Jan 11, 2020
Name:
Li Ching B
State/Province:AB
delivery on time
Date: Jan 06, 2020
Name:
Kimberley B
State/Province:ON
Excellent service and beautiful flowers sent out to family for Christmas.
Date: Jan 06, 2020
Name:
MATT W
State/Province:AB
Flowers were nice, but they weren't delivered on the right day. The vase portion was cardboard and soaked through to the point it was unusable upon delivery.
Date: Jan 02, 2020
Name:
Mrs S
State/Province:AB
Beautiful arrangements, and I wanted to love this florist. Unfortunately they do need to make sure that they take note of the requested delivery date and not just send them the day they are ordered. Have had a date mixup twice now which is disappointing.
Date: Dec 17, 2019
Name:
Terra M
State/Province:AB
So beautiful, thank you
Date: Oct 16, 2019
Name:
Sandra L
State/Province:AB
Was happy with the on-line process, communication and quality. Would prefer confirmation of delivery, after the delivery instead of early the morning of the delivery but that is a bit nitpicky. :-) I like you guys.
Date: Oct 15, 2019
Name:
Elizabeth C
State/Province:AB
Fresh beautiful and on time
Date: Aug 31, 2019
Name:
Tracy Q
State/Province:AB
The arrangement meant was lovely, but once I moved the flowers to refresh the water realized the vase was chipped in 2 spots around the rim.
ANGIE's Reply:
Date: Aug 31, 2019, 1:49 pm
So sorry that the vase was damaged. I hope you did not get cut. Please be assured that we did not know. Bring the vase in for an exchange after you have enjoyed the flowers.
Date: Aug 15, 2019
Name:
Ashley S
State/Province:AB
Angie did an amazing job with our flowers. Thank you Angie. The loose greens and head table arrangement was amazing! You added great class to our wedding décor.
Angie's Reply:
Date: Aug 15, 2019, 11:41 am
Ashley, Creating the head table piece for your wedding was one of the most interesting and beautiful things I have done in a long time . Thanks to you and your family for your continued support of Petals. Post some photos if you get a chance.
Date: Jun 21, 2019
Name:
Adam L
State/Province:AB
There are 2 websites .com and .ca listing different products from the same company. I was unsure if both were still active as they listed different products.
Thanks!'s Reply:
Date: Jun 26, 2019, 5:40 pm
Thanks!
Date: Jun 17, 2019
Name:
Linda A
State/Province:AB
My daughter has used your company often this past year. I lost my husband just over a year and these past roses were for would have been our 45 wedding anniversary. Simly beautiful.
Date: May 27, 2019
Name:
Taryn B
State/Province:AB
wonderful service
fresh fliwers
Date: May 27, 2019
Name:
Taryn B
State/Province:AB
Was a great experience dealing with this shop. My friend was very impressed with how fresh, fragrant and beautiful the arrangement was. Thank-you!
Date: May 22, 2019
Name:
Jessica T
State/Province:NSW
Quite disappointed. My order was suppose to contain 15 spray roses and 3 pink snapdragons, instead my recipient received 2 small carnations and 3 lilies instead. Not really an equivalent substitution.
Date: May 15, 2019
Name:
Fayth A
State/Province:AB
Driver was very helpful and went out of his way to reroute flowers this Mothers Day. Amazing guy and great service, also the flowers were beautiful. Thank you.
Date: May 06, 2019
Name:
Liz D
State/Province:WA
Since I do not live in Edmonton, I was unable to see the arrangement but it arrived right on time and my mother loved it! She said it also lasted quite a while. I will definitely use you again! Thanks!
Date: Apr 30, 2019
Name:
Sue L
State/Province:ON
I was not sure about which florist to use as I am out of province. So after comparison research, I chose Petals.
This was a very special birthday to celebrate and the flowers were amazingly beautiful. I asked the recipient to take a pic and text me ~
the message was overwhelmingly positive and complimentary. I will be very happy to use this florist again. The arrangement seemed fresh and beautiful, a well-received surprised. Many thanks!
Angie's Reply:
Date: Apr 30, 2019, 2:13 pm
Wow .Thanks for such a shining review! So glad I could make your friends special day even more fantastic!!!
Sue Lawrence 's Reply:
Date: May 01, 2019, 6:30 am
You were highly successful!
Have a wonderful petal-flouishing day!
Date: Apr 25, 2019
Name:
T K
State/Province:AB
Beautiful arrangement and great service! Thank you:)
Angie's Reply:
Date: Apr 25, 2019, 1:42 pm
So glad you loved the florals that we designed for you. We appreciate you taking the time to let others know!
Thanks for shopping local
Cheers
Angie
Date: Feb 26, 2019
Name:
Morna H
State/Province:BC
Beautiful arrangement and amazing service - even through ordering online! Will definitely use again. I am from out of town and send frequently to family in Alberta - have finally found my go to place! Thank you!!!
Angie's Reply:
Date: Feb 26, 2019, 1:40 pm
Thank you Thank you Thank you
I am so glad you were pleased with our shop.
Looking forward to searving you in the future.
Date: Feb 17, 2019
Name:
Gil C
State/Province:AB
Always a top notch quality product
Angie's Reply:
Date: Feb 19, 2019, 10:13 am
Thank you so much for your continued support of local business!
I appreciate you taking the time to let others know about our awesome little shop. Hope we can take care of any of your floral or gift needs in the future. Cheers
Angie's Reply:
Date: Feb 19, 2019, 10:13 am
Thank you so much for your continued support of local business!
I appreciate you taking the time to let others know about our awesome little shop. Hope we can take care of any of your floral or gift needs in the future. Cheers
Date: Feb 14, 2019
Name:
JESUS DANIEL P
State/Province:FL
I AM VERY SATISFIED, GREAT SERVICE AND EXCELLENT PRODUCTS, TRULY SATISFACTION
Angie's Reply:
Date: Feb 15, 2019, 9:00 am
Thank you so much for taking the time to let others know about your experience with Petals On The Trail
We appreciate the feedback and your business!
Date: Jan 02, 2019
Name:
Daniel C
State/Province:BC
Great, service and quality product.
I recommend this business and will use them again
Angie's Reply:
Date: Jan 03, 2019, 12:07 pm
I am so glad you were happy with our flowers and our service!
Wishing you a happy New Year and thanks for your business. Please feel free to give us a call any time you need flowers in Edmonton.
Cheers Angie
Petals On The Trail
